My son loves this office and the staff. He loves the gamification of taking good care of his teeth in exchange for points that he can redeem on Amazon. As a mom, I love the friendly staff, and Dr. Scott has my son's best interests at heart. In fact, he's called an audible on the plan and is opting for a less invasive option because of how his teeth have been aligning. He isn't interested in the money the extra appliance would bring in but instead wants to do the best job with the least intervention. Five stars! I'll be bringing my daughter back when it's her turn!